Email Account Password Reset

Frequently Ask Questions (FAQ) - Email related

Step 1: Go to the Microsoft Sign-In Page

Navigate to https://login.microsoftonline.com/ and click Sign In.

Step 2: Click 'Forgot my password'

On the Sign In page, enter your SEGi Microsoft Email Account (usually your student email). Click Next, then select Forgot My Password.

Step 3: Verify Your Identity

Microsoft will ask you to verify your identity. Choose the option to receive a security code via:

  • Personal email (the email that was registered during your registration with SEGi)
Step 4: Enter the Security Code

Check your personal email inbox for the code. Enter the code on the verification page.

Step 5: Create a New Password

Enter a new password that meets Microsoft’s requirements:

  • Minimum 8 characters
  • Combination of uppercase, lowercase, numbers, and symbols
Step 6: Sign In with Your New Password

After resetting, return to office.com and log in with your new password.

IMPORTANT NOTES
  • If you cannot access your registered email, contact your Centre IT for assistance.
  • Do not share your password with anyone.
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